TikTok account connection

Mavic connects to TikTok Business accounts. Once connected, you can publish videos, schedule them on the Calendar and see engagement in Analytics.

There's one known TikTok limitation around paid partnership disclosures; see TikTok: known issue with paid partnership.

Prerequisites

Before connecting:

• Your TikTok account must be a Business account. To switch, open the TikTok app → Profile → Menu → Settings and privacy → Account → Switch to Business Account.
• You must be logged in as the account owner or an admin.

How to connect

1. Click Integrations in the left navigation.
2. Click Connect and choose TikTok.
3. Mavic takes you to TikTok's sign-in page in the same tab. Log in to TikTok.
4. Approve the permissions Mavic asks for: reading your profile, your video list and stats, and publishing videos for you.
5. TikTok sends you back to Mavic, which finishes connecting.

Mavic shows "Connected successfully!" and your TikTok account appears under Your connected social media channels. If something goes wrong, Mavic shows the error with a Back to social channels button.

What you can do

• Publish vertical videos (9:16, MP4), from the Post editor or by asking Mavic in chat
• Schedule TikToks on the Calendar
• See video engagement (views, likes, comments, shares) in Analytics
• Ask Mavic to write captions and hashtags; see Creating social media posts
• Ask Mavic to make the video itself; see Generating videos

Video specs to follow

TikTok rejects videos that don't meet its specs. Before publishing:

• Format: MP4
• Aspect ratio: 9:16 (vertical)
• Duration: 3 seconds to 10 minutes
• File size: under 287 MB
• Resolution: 720×1280 minimum

If Mavic makes the video, ask for a vertical 9:16 video and it will be in spec.

Common issues

• "No TikTok Business account found": your account is set to Personal or Creator. Switch to Business in the TikTok app, then try again.
• "Permission denied": you logged in with an account that doesn't have admin permissions. Log out and try again with the owner account.
• "Video format not supported": re-export the video as a 9:16 MP4 and upload it again.
• The connection expired: Mavic shows a warning on the channel in Integrations and explains it in plain language when a post fails for this reason. Open the channel's … menu in Integrations and click Re-authenticate.
• Paid partnership won't toggle: this is a TikTok API limitation. See TikTok: known issue with paid partnership for the workaround.

What's not supported

• Personal or Creator accounts (Business only)
• TikTok LIVE
• Direct messages
• Comment moderation
• Turning on the paid partnership disclosure (add it in the TikTok app after publishing)

Related articles

• Connecting social channels
• TikTok: known issue with paid partnership
• Generating videos
• Creating social media posts
• Can't connect a social channel?
• Social channels invalidated

Updated: November 2026

Updated on: 01/11/2026