Managing Team Members

Managing team members

In Mavic, people get access in two places: your team, which owns your brands and your subscription, and each brand, where the day-to-day work happens. Most people only need to be added to a brand.

Roles

Brand roles, set per brand:

Role	Can do
Administrator	Everything a Member can, plus invite and manage the brand's users
Member	Create, edit, schedule and publish content; manage chats, ideas, products, customer profiles, writing styles, templates and social channels
Viewer	See everything in the brand, read-only. Good for stakeholders who review but don't edit

Team roles, across all your brands:

Role	Can do
Owner	Manage the entire team, every brand, billing, and deleting the team
Administrator	Manage team members, brands, products and customer profiles

Inviting someone to a brand

Click your avatar at the bottom of the left navigation to open your Account.
Open Users. This lists everyone in the brand you're working in.
Click Invite user. The Invite User to Brand panel opens.
Choose the Invite type: Brand Member for a colleague, or Franchisee Operator (Sub-brand) to invite someone to run a sub-brand.
Enter their Email address, choose a Brand role, and send the invite.

Account → Users, with roles and a pending invite

Invite User to Brand, with the brand role picker open

They get an email with a sign-up link. Until they accept, they're listed under Pending invites.

How many people you can invite depends on your plan. If you reach the limit, Mavic offers an upgrade.

Changing someone's role

In Users, open the person's More options menu (…) and choose Edit. Pick the new Brand role and click Save. Ask them to refresh Mavic so the change takes effect.

Removing someone

In Users, open their More options menu (…), choose Delete and confirm. They lose access to the brand straight away.

A member's menu with Edit and Delete

Pending invites

A pending invite has two buttons beside it:

Copy invitation link and Revoke invitation beside a pending invite

Copy invitation link, to send it to them yourself if the email went missing
Revoke invitation, to cancel it before they accept

Inviting a team administrator

Team administrators manage every brand in your team.

Open your Account and go to Team.
Click Invite team administrator.
Enter their Email address and click Invite.

Account → Team with Invite team administrator

Working across several brands

Each brand has its own users. To add someone to another brand, switch to that brand under Account → Brands, then invite them from Users. Brands are grouped by team, and switching to a brand in another team switches the team too.

Account → Brands, grouped by team

Deleting a team

Only the team owner can do this, and it can't be undone.

Open your Account and go to Team.
Click Delete team.
Type DELETE to confirm, then click Delete team.

Tips

Make most marketers Members. Keep Administrator for the people who manage access.
Use Viewer for reviewers, such as a CEO, a client or legal, who need to see work but not change it.
Review access every quarter and remove anyone who has left.

Updated: November 2026

Updated on: 01/11/2026

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