Credit Bundles

Credits, bundles and subscriptions

Mavic uses credits to meter AI usage. Credits come from your subscription plan or from credit bundles you buy when you need more. This article covers how credits work and how to keep them topped up.

What costs credits

Credits are used whenever Mavic generates AI content or performs an AI-powered task. Different actions use different amounts, depending on the model you choose. Premium models are marked with a gem.

To see the full price list:

Click your avatar at the bottom of the left navigation to open your Account.
Open Credits.
Click Credit cost for AI actions.

You'll see every action and how many credits it uses. This list is the source of truth, and it's always up to date.

AI conversation

A conversation with Mavic is charged once per session, not per message. Once a conversation has started, you can keep chatting in the same session without extra conversation charges. Other AI actions in the chat, such as making images or processing documents, use their own credits.

Before Mavic makes something in chat, it shows you the plan with a credit estimate and asks you to approve it. The estimate matches what you're charged.

Document processing

Documents are charged by the amount of text processed: every 500 words uses the listed number of credits.

Video generation

Video generation is charged per second of video.

Where your credits come from

Subscription credits

On a paid plan, you get a monthly credit allowance. It resets each billing cycle, and Account → Credits shows the date of the next reset. Unused monthly credits don't roll over.

Credit bundles

Credit bundles are one-time purchases you can make whenever you need more credits.

Each bundle is 750 credits.
Buy 1, 5 or 10 bundles, or enter a custom amount.
Buying more bundles gets you a discount. On a paid plan, every bundle is discounted. The page shows the price per bundle for your plan and how much you save.
Bundle credits are valid for 12 months from the date of purchase.

If you're on the free plan, credit bundles are for content creation only; social analytics needs a subscription.

How credits are used up

If you have both subscription credits and bundle credits, Mavic uses the credits that expire soonest first, so you never lose value to expiry.

Example

You have:

Subscription credits expiring 2 Feb (200 credits)
Bundle A expiring 2 Mar (750 credits)
Bundle B expiring 2 Sep (750 credits)

Mavic uses the subscription credits first, then Bundle A, then Bundle B.

Buying more credits

Click Buy credits at the bottom of the left navigation. This opens Plans & Credits with Pay as you go selected.
Under Choose your credits, pick 1, 5 or 10 bundles, or enter a custom amount.
Check the Summary: the number of bundles and credits, any discount, and the total.
Click Buy Credits and pay.

Credits are added as soon as the payment goes through.

Checking your balance

Quick check

The number under your avatar at the bottom of the left navigation shows the credits you have left. Click it to open Account → Credits. Your Page also shows your credits under At a glance.

Detailed check

Open Account → Credits. You'll see:

Overview: credits used out of your total for this cycle, and when your monthly credits reset
Usage: a daily chart of credit usage, with arrows to look at earlier periods
Credit balance: every deposit and spend in the selected period
Credit cost for AI actions: the full price list

When you run out

AI-powered actions are unavailable until you buy more credits or your subscription credits reset. Click Buy credits to add more; they're available straight away.

Refunds

Credit purchases are one-time and non-refundable. Bundles are valid for 12 months, so most people don't run into expiry.

Tips

Watch the number under your avatar. It's the fastest way to spot when you're running low.
Buy bundles ahead of a big campaign. Running out mid-campaign breaks your momentum.
Use temporary chats for sensitive ideas. They still cost credits, but they stay out of your chat history.
Start a new chat for an unrelated topic to keep each conversation focused.

Need help?

Reach out through the chat widget inside Mavic. We'll help you pick the right bundle or plan.

Updated: November 2026

Updated on: 01/11/2026

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