Managing your Brand Workspace
How to create a new brand workspace with mavic
Here's a guide on how you can create a brand with mavic. Step 1: Select your brand at the left side of your top navigation bar Step 2: Select ' + Create Brand' After selecting Create Brand, you will be redirected to the brand onboarding flow: Step 3: Tell us your about your brand! (https://storage.crisp.chat/users/helpdesk/website/4dc54cebe974dc00/createSome readersHow to manage your Team Members
How to manage your Team Members This feature is only available for Team/Business/Enterprise users Simply click on your profile icon at the top right and go to "Team." Here, you can access the section to add new team members, modify theirSome readersHow to switch between your brand workspace
This feature is only available for Team/Business/Enterprise users. Simply click on your brand in the top left navigation bar. Click on the "Switch brand" button to change brands within your account. 3. You'll be able to view all your branSome readersHow to switch between your Teams
How to switch between your Teams *This feature is only available for Team/Business/Enterprise users Users working with team members juggling multiple projects will need to switch teams to access another teammate's Brand Workspaces. Simply click on your profile icon at the top right and click to "Switch Team." You will then see the list of teams available in yourFew readersArchive Brands
How to archive your brand workspace This feature is only available for Team/Business/Enterprise users. Simply click on your brand in the top panel bar. 2. A pop-up will appear with all the brands available in your account. Click on the bSome readers
Dashboard
Overview of Dashboard
Dashboard đ Welcome to your brand-new mavic dashboard! đ We're thrilled to introduce our upgraded chat, now more accessible than ever. Effortlessly execute workflows, attach files, and access your favourite promptsâall from one place. Dive into the enhanced experience that mavic has crafted for you, and enjoy the seamless, personalized interactions designed to make your day brighter! With more emphasis on our chat, we've also added recommended workflows to help get you started! (httpFew readersHow to use our Chat
Chat Welcome to the new mavic chat! Designed to streamline your experience, allowing you to launch workflows effortlessly, directly upload media, and tag your brand data seamlessly Designed to streamline your experience and create more focused and impactful prompts, the new mavic chat allows you to: Launch workflows effortlessly Upload media directly within the chat Tag brand data seamlessly Simply type your prompt in the chat. (https://storage.crisp.chat/users/heFew readersFind Your Chat History
All your chat history can be accessed on the navigation bar, you can click on any of them and review it anytime you want. Select "View all" to see the full list of all the chats Select the action button to Share Chat, Rename Chat, and Delete ChatFew readers
Branding
How to setup and refine your branding page
Your Branding Page After creating your brand, you can continue refining and setting it up in your branding page! This page plays a crucial role in shaping how mavic understands and represents your brand, ensuring that all generated assets and content are aligned, cohesive, and impactful. Brand Overview Your brand overview offers an extensive displayFew readersProducts and Services
Products and Services Easily manage your products and services catalog here! Import your products and services into your brand to create impactful, well-structured listings and content. Simply click import if you have an existingFew readersCreating and Adding Customer Profiles
Customer Profiles Discover the Perfect Audience for Your Brand! assets and content are aligned, cohesive, and impactful. mavic is your trusty sidekick in identifying the perfect audience for your brand! Craft customer profiles to tailor your brand's communication style like a pro. Just head over to the 'Brand' section Tap on 'Customer Profiles,' Need a littleFew readersSocial Media Channel Integrations
đȘ Integrations You can also connect and manage your social channels here if you havenât done so in the onboarding process. Click on Brand, then select Integrations. To add a new account, just click âConnectâ, log in to your social media account, and youâre all set! Need to re-authenticate or delete a channel? Simply click the action button! (https://storage.crFew readers
FAQs: Social Channels Integration Issues
Unable to Connect My Social Channels
Here are a few tips to help you resolve social channel connection errors: Make sure you have admin permissions for the account you're looking to link. If not, kindly reach out to the account/page admin to help update your permissions. Don't forget to enable browser pop-ups for authentication, as it's required for all social channel connections. In this step, you will need to log in to the account with admin permissions for the page or profile you wish to link with. This step isFeaturedFacebook Pages Connection
To connect your social channels, simply head to Your Content -Integrations. â Pro Tip: All social connections can be from the same channel. For example, if you have 5 connections, you can connect all of them to Facebook. â Pro tip: The Facebook account you intend to connect with is a Business account. You already have theSome readersUnable to manage TikTok paid partnership on mavic.ai
Managing Paid Partnerships on TikTok: What You Need to Know đ TikTok Integration & Limitations mavic.ai lets you create, schedule, and analyze TikTok content. However, paid partnerships, branded content disclosures, and ad authorization must be managed in the TikTok mobile app (not on mavic.ai). ⥠How to Work Around This Post your video through mavic.ai as usual. Open the TikTok mobile app after your post is live. Go to your postâs Ad SetFew readersInstagram Accounts Connection
To connect your social channels, simply head to Your Content -Integrations. â Pro Tip: All social connections can be from the same channel. For example, if you have 5 connections, you can connect all of them to Instagram. â Pro tip: The Instagram account you intend to connect with is a Business/Creator account. You alreadySome readersLinkedIn Pages/Accounts Connection
To connect your social channels, simply head to Your Content -Integrations. â Pro Tip: All social connections can be from the same channel. For example, if you have 5 connections, you can connect all of them to LinkedIn. â Pro tip: The LinkedIn account you intend to connect with is either a Business page or a Personal profile.Few readersThreads Accounts Connection
To connect your social channels, simply head to Your Content -Integrations. â Pro Tip: All social connections can be from the same channel. For example, if you have 5 connections, you can connect all of them to Threads. â Pro tip: The Threads account you wish to connect with is a Public account. Once you click connect, you wiFew readersX Accounts Connection
To connect your social channels, simply head to Your Content -Integrations. â Pro Tip: All social connections can be from the same channel. For example, if you have 5 connections, you can connect all of them to X. Once you click connect, you will see a pop-up window guiding you to log in to your X account. â Pro tip: *Make sure you aSome readers
Publish
How to Create a Social Media Post
Creating content has never been easier with mavic. Hereâre 3 ways for you to create social post quickly within the platform. Already have a solid idea for today's post or looking to refine your caption with mavic's touch? Head to "Start creating" on the side panel and select "Create a New post" (https://storage.crisp.chat/users/helpdesk/weFeaturedMulti-Channel Publishing with mavic
Save time and effort by sharing your content across multiple social media channels with just a few clicks on mavic. Here's how you can publish your content on various platforms simultaneously: Select Channels: On the editor, you will find a list of supported social media channels. Simply select all the channels where you wish to publish your content. Select Channel sFeaturedWorkflow - Alt Text for past Instagram Posts Guide
Weâve built a new Alt Text Workflow to help you generate alt text for your already-published Instagram postsâmaking your content more accessible and discoverable. â ïž Important: Instagram doesnât allow alt text updates via API for past posts. That means youâll need to manually copy and paste the generated alt text into the Instagram app. Hereâs how it works: (https://storage.crisp.chat/users/helpdesk/website/-/4/d/c/5/4dc54cebe974dc00/screenshot-2025-07-16-at-443331cknsoz.pngFew readers
Create
Multiple Ways to Create Long-form Content
đȘ Document Writer is a long-form content editor that enables you to express your thoughts with Mavicâs magic. There are two ways to begin creating long-form content (e.g., blog post, press release, EDM, website content etc.): Click on the "Start creating" magic button located at the top of the left panel, where you can choose to create a General Document, Blog Post, or Press Release. A pop-up will appear for you to input basic information about the content you want to create, includingFeaturedCreate > Workflow > Customize your Brand
Customize your brand As you scroll further down the Workflows page, you will reach the Customize Your Brand section. Here, you can generate brand assets that enhance and refine your brand identity. These assets help maintain consistency and ensure that all marketing materials align with your brandâs voice, style, and message. Here are the key workflows: Writing Styles â Define the tone, voice, and structure of your content to maintain consistency in all brand communications.Few readersTag users in a social media post
Learn how to tag users on mavic when creating social media posts. Easily mention profiles using @username for TikTok, Instagram, X, and Threads.Few readersHow to add Alt Text to your Instagram Posts
With mavic, you can now automatically generate and add alt text to your Instagram photos! Why add Alt Text to your Instagram post? 𫶠Improve Accessibility: Help users with visual impairments better experience your content! đ Boost SEO & Reach: Instagram uses alt text to understand what your post is about, helping the algorithm surface your content to the right audience. â Save Time â Whether auto-generated or manually added, itâs all in one place â no extra stepsFew readersOverview of Create
Welcome to mavicâs new Create Page Here, youâll find powerful tools like Workflows, Prompts, and Tasksâeach designed to help you maximize your brand's potential. This article will guide you through each section so you can make the most of your experience with mavic. What Youâll Find on the Create Page: Workflows: An ever-expanding list of automated marketing workflows designed to streamline your marketing tasks and boost efficiency. Prompts: Create,Few readersGenerate Your Blog Post
When you click on "Blog Post," a window will pop up where you can set up your blog post just how you like it. Blog type: You can pick from a variety of options from our list, such as: Generic Behind the scene Best practices Brand stories Case studies Company announcements Customer spotlight Education series Event summaries Expert opinion Future outlook How-to guide IndustrFew readersCreate > Workflow > Image Generation
How to use image generation? Once you enter the Workflows page, the first category youâll see is Image Generation. And yes, youâve guessed it! This workflow is designed to help you generate images in any style to enhance your brandâs visual identity and meet your marketing objectives: Whether you need product images, lifestyle visuals, or branded graphics, mavic helps create images that align with your content strategy. Choose from different art styles, colorFew readersCreate > Workflow > Content Creation
Content Creation As you scroll further down the workflows page, you will encounter the Content Creation category, designed to streamline your content creation process and help you craft tailored, optimized content for various platforms. Whether you're focusing on product marketing or enhancing engagement across social media, these workflows are built to make your content more impactful and relevant. Here are the key workflows: Product Descriptions â Effortlessly generate compelFew readersCreate > Workflow > Ideate
Ideate This workflow is designed to help you generate your next big ideaâwhether itâs to meet your marketing objectives, launch a new campaign, or even create an award-winning strategy, mavic has you covered! Get fresh, innovative ideas tailored to your brand, industry, and goals. Whether you need content topics, ad concepts, campaign themes, or product launch ideas, this workflow fuels creativity and strategic thinking. Create Ideas Not sure where to sFew readersCreate > Prompts
Prompts This feature allows you to create, save, and manage custom prompts for effortless content generation. Like something you've written? Save it as a reusable prompt! Streamline your workflow by keeping your best-performing prompts in one place. Maintain consistency in tone, messaging, and style across all your content. With mavic, you can build a library of prompts tailored to your brandâs needs, making content creation faster and more efficient! To create aFew readersCreate > Tasks
Tasks Save time and focus on what truly matters by automating manual, recurring tasks with mavic. This feature allows you to create and manage tasks directly from the chat, ensuring seamless workflow automation. How to create and manage a task: Go to chat and preface your prompt so that mavic knows you're creating a task. Your task will be generated, aFew readers
Planner
Overview of Planner
Overview of Planner Welcome to mavicâs Plannerâyour one-stop solution for managing and scheduling social media posts! Here you can easily view, organize, and schedule content all in one place. Drag and drop posts to your desired date, and manage them with just a few clicks! Key Features: Filter content by status (ideas, drafts, scheduled, published, and failed posts) and by social channels, content types, or public holidays (based on country). (https://storage.crisp.chatFew readersAdding a social media post to your planner
Adding a social media post to your planner To add social media posts to your planner, simply follow these steps: After generating a post, select the social media content you want to add. Click Add to Planner and choose a time to schedule your post. (https://storage.crisp.chat/users/helpdesk/website/-/4/d/c/5/4dc54cebe974dc00/screenshot-2025-04Few readersAdding Starred Ideas and Social Holidays to your planner
Adding Starred Ideas and Social Holidays to your planner Our planner is designed to help you turn ideas and social holidays into your next big marketing content. On the right side of the page, you'll find two key sections: Starred Ideas and Social Holidays. Here, you can easily browse and select from your saved ideas or upcoming social holidays to seamlessly incorporate them into your content calendar. Adding Starred Ideas to Your Planner: On the right side of the page, fFew readers
Analyze
Analyze > Competitors
Competitors The Competitors page helps users gain valuable website insights from their competitors, allowing for data-driven comparisons and strategic planning. Simply click Analyze and select Competitors Track Competitor Website Monitor key metrics such as: Total Visits Unique Visitors Pages Per Visit Bounce RateFew readersAnalyze > Report > Brand Report
Brand Report A Brand Report provides AI-generated insights and recommendations based on the brand information youâve provided in your brand page. It helps refine your brandâs personality, positioning, writing style, and content themes to enhance consistency and market impact. Note: You must add at least one competitor to generate a Brand Report. How to generate a brand report On your dashboard, select "Access your report." (https://storage.crisp.chat/users/Few readersAnalyze > Socials
Mavic provides comprehensive social media analytics to help you track engagement, reach, and overall performance across platforms. These insights are crucial for understanding what works, identifying growth opportunities, and making data-driven decisions. Mavic now supports Instagram, Facebook and LinkedIn analytics. âĄïž Please note that at present, personal LinkedIn analytics are not fully supported due to integration constraints. If your socials are connected, you will be able to seSome readersYour Brand Report
Whatâs Inside Your đȘBrand Report? Competitor Analysis: Detailed insights into your competitor's brand positioning, marketing messages and social media strategies. Recommended Customer Profiles: Identified customer profiles to help you understand your audience better and tailor your marketing accordingly. Brand Personalities, Writing Styles and Positioning: A comprehensive analysis of how your brand can stand out amongst the competition. Discover distinctive traits, writinFew readers
Library
Overview of Library
Library Here, you will find all assets generated with mavic, as well as files you have uploaded. All Assets â A complete collection of all generated assets. Generated Images â Browse and manage images you've created through mavic. Uploads â Access and organize the files you have uploaded. Your library ensures seamless access to your brand materials, making content creation more efficient.Few readersNavigating Your Library: All Assets
All Assets The All Assets page allows you to efficiently manage and organize everything youâve generated or uploaded with mavic. How to navigate Filter your assets by 'Type'. (https://storage.crisp.chat/users/helpdeskFew readersNavigating your Library: Generated Images
Generated Images This is where all the images you've created with mavic are stored! To find your generated images, go to Library and click Generated Images. Here, youâll see all your images along with: The promptFew readersNavigating your Library: Uploads
Uploads This is your central hub for managing all the files you've uploaded to mavic. To access your uploads, click Library and select Uploads Click Upload Files and select a file from your computer to add it to your library. UFew readers
AI Credit Usage Guide
Check your credit usage
You can check your credit usage at the bottom of the side panel of your mavic workspace. If you wish to understand the details of your credit usage, kindly navigate to the Credits section, where you can monitor your monthly credit usage on mavic. (https://storage.crisp.chat/users/helpdesk/website/-/4/d/c/5/4dc54cebe974dc00/scrSome readersList of AI-powered actions that require credits
The credit requirements for the AI-powered actions are straightforward - the majority of them only require 1 credit each. For chat-based functions, the credit system operates as follows: 1st to 5th messages: 1 credit per message 6th to 10th messages: 2 credits per message 11th to 15th messages: 3 credits per message and so forth⊠Here is the complete list of AI-powered actions: Generate Image Generate blog post Generate email marketing Generate press release Generate FacebookPopular
Create Content Based on a Selected Public Holiday | Planner
Besides enabling you to view all your planned social media content at once, you can also create publish-ready content, be it social posts or long-form content, with ease in the Planner. Create Content Based on a Selected Public Holiday Click on the public holiday you want to create content for. Hit âCreate ideaâ. Mavic will drop 3 cool ideas for you to check out. Pick one or ask Mavic to jazz them up. Click âCreate content/documentâ. Toss in more details like websites or images forSome readersCreate Content Using a Saved Idea | Planner
Besides enabling you to view all your planned social media content at once, you can also create publish-ready content, be it social posts or long-form content, with ease in the Planner. Create Content Using a Saved Idea Drag the saved idea to the Planner. Select âCreate content/documentâ. Add more info like websites or pics for Mavic to use, and ask for content changes in the chat. Want more tweaks? Hit âEdit postâ. For docs, use the Document Writer for direct changes. When you're sFew readers