> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://mavic.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Slack Connection

# Connecting Slack for notifications

Connect Slack and Mavic will push important updates to your team's Slack channel — no need to log in to check what's happening.

## What you'll get in Slack

Once connected, Mavic sends:

* **24-hour performance summaries** every morning
* **Upcoming-week previews** every Monday
* **Instant alerts** when a social channel disconnects (so you can fix it before posts fail)
* **Notifications** for every scheduled, published, failed, or cancelled post

You can toggle each notification type on or off.

## How to connect
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/c/5/4dc54cebe974dc00/slack-integrate_eato3m.png)

1. Click **Integrations** in the side navigation.
2. Click **Messaging**.
3. Find **Slack** and click **Connect Slack**.
4. Choose the correct **workspace** (if you're in multiple Slacks, pick the right one).
5. Choose the **channel** to send notifications to. Private channels need to invite the **Mavic Slack App** explicitly.
6. **Approve all requested permissions** — skip any and the connection will fail.
7. Configure which notification types to enable.
8. Click **Save**.

## If Slack connection fails

The most common reasons:

### 1. Permissions weren't fully granted

Disconnect and reconnect, approving every permission this time.

### 2. Wrong workspace selected

If you're in multiple Slacks, ensure you picked the right one.

### 3. Private channel didn't invite the Mavic app

Open the channel in Slack → `/invite @Mavic` (or use the channel settings to add the app).

### 4. Notifications not toggled on

Even if Slack is connected, you won't see updates until you turn on specific notification types in **Integrations → Messaging → \[your Slack connection]**.

### 5. App removed from workspace

If your Slack admin removed the app, reconnect from **Integrations → Messaging**.

### 6. Limited workspace permissions

In some organizations, only Slack admins can install apps. Ask your Slack admin to approve or install the Mavic Slack App.

## Disconnecting Slack

**Integrations → Messaging → \[your Slack connection] → Disconnect**.

## Tips

* **Pick a dedicated channel.** A `#mavic-updates` channel keeps notifications out of busy work channels.
* **Toggle off "every published post"** if you publish often — daily summaries are usually enough.
* **Pin the daily summary** so the team can scan it first thing in the morning.

## Related articles

* [Connecting social channels](https://mavic.crisp.help/en/article/connecting-social-channels-1o4kj3l/)
* [Can't connect a social channel?](https://mavic.crisp.help/en/article/cant-connect-social-channel-1lzloi8/)



**Updated:** September 2026