> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://mavic.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Products and Services

# Products & Services

Mavic produces dramatically better product-related content when it knows what you actually sell. Upload your catalog once and you can `@`-tag any product into any prompt forever after.

## How to add products

Go to **Brand DNA → Products & Services**.

You have three ways to add products:

### Option 1 — Add manually

For one or two products. Click **+ Add** and fill in:

* **Name**
* **Category / sub-category**
* **Description** — features, benefits, what makes it different
* **Price** (optional)
* **Image** — drag and drop a product photo
* **URL** — link to the product page on your site

### Option 2 — Bulk import a CSV

For 5+ products. Click **Import → CSV**. Mavic will show you the expected columns. Match your file to the columns and upload.

### Option 3 — Connect Shopify or WooCommerce

For e-commerce stores. Click **Import → Shopify** or **Import → WooCommerce**. Authorize the connection and Mavic syncs your products automatically. New products you add to your store will flow into Mavic.
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/c/5/4dc54cebe974dc00/screenshot-2026-06-05-at-15842_1si4ho8.png =550x421)
## Using products in content

Once a product is saved, you can pull it into any prompt:

**`@`-tag in chat.** Type `@`, pick **Product**, choose the one you want. Mavic will pull the product's name, description, image, and price into the prompt.

Example:

> "Create three Instagram posts that show off `@Premium Dog Collar`, written for `@New Pet Parents`."

Mavic now has the exact product data and the exact customer profile. The output will be specific, accurate, and on-brand.

## What Mavic can do once it knows your products

* **Tailored captions and post copy** — speaks to what the product actually does
* **Product image variations** — generate alternative shots and contexts
* **Product-led blog posts** — generate full articles featuring your product
* **Email campaigns** — with real product details and links
* **Carousel posts** — slide-by-slide product features

## Keeping the catalog current

* **Manually edit a product** any time — open it, click **Edit**, save.
* **Re-sync Shopify/WooCommerce** when prices or descriptions change. Sync runs on a schedule but can be triggered manually.
* **Archive products you no longer sell** so they don't show up in `@` suggestions.

## Tips

* **Write descriptions like a marketer, not an engineer.** Mavic uses these word-for-word in some outputs. *"Brushed stainless, 304 grade"* is fine; *"Looks great after a thousand washes"* is better.
* **Include what makes the product unique.** If two of your products look similar, what's the difference? Capture it.
* **Add at least one image per product.** Mavic uses it for visual variations and references.

## Related articles

* [Using @ to reference brand data](https://mavic.crisp.help/en/article/using-mentions-qduay6/)
* [Generating images](https://mavic.crisp.help/en/article/generating-images-10lbfs5/)
* [Creating content overview](https://mavic.crisp.help/en/article/creating-content-overview-1236kiv/)



**Updated:** May 2026