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> Use this file to discover available pages before exploring further.
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# Credit Bundles

# Credits, bundles & subscriptions

Mavic uses **credits** to meter AI usage. Credits come from your subscription plan or one-time bundles. This article covers how the system works and how to keep your credits topped up.

## What costs credits

Credits are consumed whenever Mavic generates AI content or performs specific AI-powered tasks. Different features consume different numbers of credits depending on the model you choose (premium models are indicated by the gem). See the full price list inside the app:
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/c/5/4dc54cebe974dc00/screenshot-2026-10-01-at-11200_1xmuhu5.png =400x400)

1. Click your **profile icon** → **Brand**
2. Open the **Credits** tab.
3. Click **See full list of AI-powered actions** below the graph.

You'll see every action and exactly how many credits it consumes. This list is the source of truth — it's always up to date.

## AI Conversation

An AI conversation consumes credits **once per session**, rather than per individual message.
Once a conversation has started, you can continue chatting within the same session without additional conversation charges. Other AI actions (such as image generation or document processing) still consume their own credits.

## Document Processing

Documents are charged based on the amount of text processed. Every **500 words** consumes the listed number of credits.

## Video Generation

Video generation is charged **per second** of generated video.

## Where your credits come from

Two sources:

### Subscription credits

If you're on a paid plan, you get a monthly credit allowance. These reset each billing cycle — unused credits don't roll over.

### One-time credit bundles

One-time credit bundles that can be purchased whenever you need additional credits. Available in:

* 100 credits
* 500 credits
* 1,000 credits
* 5,000 credits

**Validity:** 365 days from date of purchase.

## How credits are consumed

If you have both subscription credits and bundle credits, Mavic uses them in **ascending order of expiry**. Whichever credits expire soonest get used first — so you never lose value to expiry.

### Example

You have:

* Subscription credits expiring **Feb 2** (200 credits)
* Bundle A expiring **Mar 2** (100 credits)
* Bundle B expiring **Sep 2** (500 credits)

Mavic uses subscription credits first → then Bundle A → then Bundle B.

## Buying more credits

1. Click **Buy Credits** in the side navigation.
2. Pick your bundle.
3. Review the summary panel (total amount, validity, bundle size).
4. Click **Checkout** and pay.

Credits are added instantly.

## Checking your balance

### Quick check (brand selector)

Click the **brand selector** at the top-left. You'll see a **Credit Usage** bar showing credits used and credits remaining.

### Detailed check (Team settings)

1. Profile icon → **Team**.
2. Open the **Credits** tab.

You'll see:

* Total credits received
* Credits used
* Credits remaining
* Usage history (with a daily bar chart)
* Expiry breakdown — which credits expire when

## When you run out

AI-powered actions will be unavailable until additional credits are purchased or your subscription credits refresh. Click **Buy Credits** to add more — credits are available instantly after purchase.

## Refunds

Credit purchases are **one-time and non-refundable**. The 365-day validity is generous, so most users don't run into expiry issues.

## Tips

* **Watch the bar in the brand selector.** It's the fastest way to spot when you're low.
* **Buy bundles preemptively** if you have a big campaign coming up — running out mid-campaign disrupts momentum.
* **Use temporary chats** for sensitive ideas — they still cost credits, but they don't pollute your chat history.
* **Start fresh chats for unrelated topics** to keep per-message costs low.

## Need help?

Reach out via the chat widget inside the platform — we'll help you pick the right bundle or plan.

## Related articles

* [Credits Missing](https://mavic.crisp.help/en/article/credits-missing-dh3n7k/?bust=1781072474089)
* [Recurring tasks](https://mavic.crisp.help/en/article/recurring-tasks-1psrblv/)
* [Managing team members](https://mavic.crisp.help/en/article/managing-team-members-sndnmo/)



**Updated:** September 2026